Account Management at Ooyala
Ooyala is passionate about customer success. Your account manager will be involved from day one, working to get your team up to speed and then helping you drive results and stay current on online video trends.
Your Ooyala account manager will help you
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Get started.
Backlot is easy, but you’ll have all the help you need as you add Backlot to your current infrastructure and content management system.
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Track results.
After launch, your account manager becomes a consulting partner. They’ll help you analyze your video traffic and suggest ways to capitalize on what your numbers show.
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Look ahead.
Innovation is vital if you want to remain at the forefront of video. Ooyala's account managers will help you look down the road and alert you to new opportunities as they arrive.
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Build and deploy.
Got ambitious new ideas? Let your account manager introduce you to Ooyala's Client Services Group, which can create custom projects and features at your command.
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Train your team.
Your account manager will help you get your people up to speed with Backlot, with the help of videos, webinars, and even in-person seminars.
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Earn more.
Your account manager can be a great resource as you create and test ads, paywalls and campaigns. They’ll make sure you’re earning the most from your valuable video content.
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Get technical.
Ooyala's tech support team is proud of its ability to move from diagnosis to fix in a hurry. Your account manager will connect you whenever needed.
Need even more hands-on help?
Ask about an embedded account manager
An on-site resource who will work with your team day in and day out, for as long as you need. An embedded account manager is a blend of teacher, manager, and liaison to Ooyala's developers. Think of them as a member of your team who happens to know a lot about Ooyala.