Services Details

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Whether you need help with onboarding, deployment, integration or have a technical issue that needs resolving, our global team of experienced professionals are available 24/7 to keep you on the road to success.

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With deep industry knowledge, from enterprise software to video businesses, our dedicated Professional Services team of project managers and solution architects will help you quickly realize the value from your investment.

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Your Customer Success Manager is your main point of contact: a strategic advisor and advocate to partner with you from day one to help define your business goals, establish joint KPI’s and ensure you achieve your desired outcomes to maximize your ROI.

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Limit content access to a specific number of devices with our device management features.

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Limit the number of streams a user account can play back simultaneously with Ooyala’s concurrent streams technology.

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In a commitment to our customers’ content security and protection, Ooyala has taken all necessary steps to complete the Service Organization Controls (SOC) Type 2 audit. SOC 2 Compliance validates the design and operating effectiveness of the Ooyala platform, meeting all criteria for security, availability and confidentiality principles outlined in the AICPA Trust Service Principles.

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The Ooyala Player token (OPT) provides advanced encryption that authorizes content playback only once the client is verified ― and prevents playback on non-Ooyala players.

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Adobe’s Primetime technology (formerly Adobe Pass) powers TV Everywhere by authenticating Pay TV content on tablets, smartphones, set-top boxes and game consoles.

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Apple’s Digital Rights Management (DRM) technology will protect your content on Apple devices.

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