MOUNTAIN VIEW, CALIF. (February 1, 2012) – Ooyala, a leader in digital video technology, analytics and services, has hired Dave Hare as senior vice president of global services. A veteran with over 20 years of large-scale enterprise experience, Hare has managed world-class organizations for global consulting, support, service and account management for prominent enterprises such as Symantec, Peoplesoft, Deltek and Oracle.
During his three years at Oracle, he led more than 5,000 employees and oversaw $4 billion in revenue as senior vice president for global product support. Hare will be responsible for the development and deployment of robust professional services and support initiatives around the world.
In 2012 Ooyala will significantly grow its services and consulting business in support of accelerating growth in the U.S. and abroad, nearly doubling its number service professionals. The company has seen revenue growth of more than 100 percent year over year for four years, and this year expects revenue from professional services to triple. Core to this growth will be building out Ooyala’s ecosystem of third parties such as Yahoo! Japan and other major distribution and technology partners to be announced this quarter, who will collaborate closely with Ooyala consulting teams under Hare’s leadership.
“We are extremely fortunate to bring on someone of Dave’s caliber. He brings tremendous experience to our team at a time of tremendous growth domestically and internationally,” said Jay Fulcher, chief executive officer of Ooyala. “Dave knows first-hand what it takes to build and scale world-class services organizations, and he brings a keen awareness that customer success is our most important metric.”
In addition to its large number of major U.S.-based customers including leading digital innovators such as ESPN, Victoria’s Secret and Wenner Media, Ooyala provides digital video technology and monetization services for major brands, media companies and operators throughout Central and South America, Europe, Africa, Asia and Australia. Hare will oversee the scaling of service and consulting teams across all regions, for customers and partners such as Yahoo! Japan; Mexico’s top sports site Medio Tiempo; The United Kingdom’s Telegraph Media Group; Colombia’s Caracol television network; Tennis Australia and many more.
Hare said, “I’m thrilled to be joining Ooyala at such an exciting time for digital video. We’re poised to continue our tremendous growth at a key inflection point for TV and the entertainment industries. I’m joining a team that understands how to combine technology, analytics and professional services with the right mix of people and processes to raise the bar for the industry.”
Prior to Ooyala, Hare also held senior positions at Baan Company and Aspect Communications, and is a former member of the J.D. Power & Associates standards board for Certified Technology Service and Support. He served on the board of directors for the Alliance of Technology and Women (ATW), and is currently a board member of leading web-based knowledge management company noHold. Hare also serves on the board of advisors for iOPEX Technologies, an India-based Ooyala customer support partner, as well as netCustomer, Driver 6, and the Technology Services Industry Association.
Ooyala is the leader in online video management, publishing, analytics and monetization. Our integrated suite of technologies and services give content owners the power to expand audiences and the deep insights that drive increased viewer engagement and revenue from video. Ooyala serves hundreds of global media companies and consumer brands including Dell, ESPN, Fremantle Media, News International, Sephora, Telegraph Media Group, Vans, Whole Foods and Yahoo! Japan. For more information visit www.ooyala.com or connect on Facebook and LinkedIn, follow @Ooyala on Twitter and read our blog.